Shipping policy
Shipping Policy
Order Processing All print-on-demand products (canvas prints, t-shirts, and wearable art) are made to order and typically require 2–7 business days for production before shipping. Original paintings are carefully packaged and ship within 3–5 business days of purchase.
Shipping Times Once your order ships, estimated delivery times are:
- United States: 3–7 business days
- Canada & Europe: 7–14 business days
- Rest of World: 10–20 business days
Shipping times are estimates and may vary due to carrier delays, holidays, or customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items in your order.
Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.
International Orders We ship worldwide! Please note that international orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer and are not included in your order total.
Lost or Damaged Packages If your order is lost or arrives damaged, please contact us at heatherly@heatherlyartinfo.com within 30 days of the expected delivery date and we'll make it right.
Contact Us For any shipping questions, email us at heatherly@heatherlyartinfo.com.